FAQs

To avoid disappointment, Meraki Cakes suggests providing 6-12 weeks notice for wedding cakes and 3-6 weeks for corporate, birthday and other occasion cakes. During off-peak season (May – August) 2-3 weeks is adequate notice, and in exceptional cases, cakes may be turned around within the week so please do not hesitate to contact us.

To start the order process, please fill our inquiry form or alternately contact us through our Facebook page. Please include all the following information:

• the date of your event
• the occasion (birthday, christening, wedding etc)
• the event location, delivery address, and delivery time
• how many people you will need to serve
• your daytime phone number
• your email address
• an idea of what kind of cake design you are looking for

Please also include any pictures of reference you think may be of use.

A 50% deposit is required to reserve your order; the remainder is due at least two weeks prior to your event. Your order is not confirmed until we have received your agreement of contract and 50% deposit. Cake orders placed with less than two weeks' notice require payment in full at the time of ordering. 

If you cancel your order your balance is refundable minus an administration fee of $50, provided Meraki Cakes is notified at least fourteen (14) days prior to your event. There is no payment refund on orders cancelled within fourteen (14) days of the event.

All cakes are priced on the number of servings you require, the size of servings (whether they are dessert serves or coffee servings), the flavours of your cake, icings and filling and the labour involved in any artistic elements on your cake.

We do have quite a few gluten free options available and allergies to nuts/dairy/soy/egg can be worked around. We are also committed to reducing our use of refined sugars.